The staff at Vision Express were fine and apparently competent. I have used Vision Express and in particular this store for many years and I would not go ANYWHERE else for my glasses, nor my contact lenses. I decided to cut my losses, cancelled the order and went to an opticians where they could meet their delivery times. I was well treated by the staff and made welcome. As a person on benefits I was hoping for a "cheap but serviceable" pair of specs- my glasses however were totally free of charge and much more than just serviceable! Do you agree with Vision Express’s star rating? Delivery to home - adequate.New glasses appear to be excellent at this time. All staff are very pleasant, professional and courteous, and I get consistently excellent service. My varifocals have given me no problems after a couple of days acclimatization to the new prescription. 37 Vision Express reviews. I recently bought some Varifocals and when I went to collect them the lens immediately fell out. Not good enough! At the end of this time she phoned up and was told they were not in yet but were expected any day. Vision Express are incredibly expensive. By the same afternoon I owned a pair of reading glasses that have aided me no end- I didn't realize how bad my short sight was. Do you agree with Vision Express’s star rating? Working under difficult restrictions the staff were as always polite friendly and efficient From the young man who rang me the day before our appointment the the young lady who completed our order they were all stars Thank you. | Read 201-220 Reviews out of 5,353 Review titled Excellent Service, First Class ★★★★★ out of 5. Deckingman, are you still a fan of Glasses Direct? Recommend to others, staff were very helpful. Book an eye test online. I have been going to Vision Express for a good number of years now and find all staff to be very friendly and helpful. A free inside look at company reviews and salaries posted anonymously by employees. They take time to discuss different types of lenses available and help to choose frames. I would recommend anyone to go there. Quick efficient service friendly helpful staff, I’ve had my I recently had my I test and this resulted in an increased prescription. Customer service says drops 30 percent cheaper than elsewhere so no compensation offered. 4.7. Check out what 33,675 people have written so far, and share your own experience. It appears that this is specifically to prevent you from buying glasses elsewhere.I spent 15 minutes on the phone with them just now, and they said they are "not legally required" to provide a pupillary distance measurement and so they wouldn't unless I was buying the glasses from them.I can't help but wonder, then why they'd encourage me to pay for an eye test if I wasn't going to buy glasses with them. Really easy to request an appointment on line and the store contacted me the next day to confirm my appointment. | Read 56,201-56,220 Reviews out of 57,578 Required a eye test which under covid rules was efficient and safe , I needed a new lenses and chose some new frames . Varifocals. © 2021 Trustpilot, Inc. All rights reserved. When indoors or walking around at night adaptive lenses will remain clear and transparent, however when exposed to sunlight, the lenses will darken giving you full UV protection from the sun. I ordered a pair for driving and was told they would be delivered in a maximum of two weeks but probably closer to a week. Thank you. I was recommended to go to Vision Express and couldn't be happier that i did. Needless to say I didn't get a call and when I phoned back I was told they were waiting to hear from the lab and wouldn't be able to get back to me that day (this was at 3pm). I will definately be visiting in the future! Top-class service. I have and will continue to use and recommend Vision Express. VERY FRIENDLY AND WELCOMING STAFF.EYE TEST AND RESULTS CLEARLY AND SIMPLY EXPLAINED INCLUDING RECOMMENDATIONWILL BE RETURNING AS I TRUST THIS STORE WITH MY EYESIGHT. We are here to make sure that your varifocals are giving you the vision and satisfaction you need. Varifocals. I found the optometrists Krystiana & Kirsty to be very helpful and good at explaining the condition and prescriptions. I would recommend the Dumfries branch to everyone. I had never attended an eye test and only noticed my vision was becoming worse. Buy Air multifocal/varifocal contact lenses online from Vision Express and get free next-day delivery. Everyone is cheerful and ready to help even when things are not straight forward, as on my last visits with contact lens issues. I got super nice glasses and sunglasses. Brilliant store. Everything was quick. Do you agree with Vision Express’s star rating? Great service from all staff .Very professional eye examination , very passionate , caring and had time to answer any questions and concerns. Glasses were bought and deliverd to home in less time than promised. members who wear varifocals to find the best and worst places to buy varifocal glasses – with independent opticians coming out on top. However depending on your spectacleprescription, you may wish to consider thinner in appearance and lighter in weight lenses for your comfort. Excellent choice of frames which were ready to collect in 4 days. | Read 241-260 Reviews out of 5,473 Adaptive lenses darken automatically when exposed to sunlight. The staff were extremely welcoming and highly professional. The reason for the delay was "something was not quite right". I was not shopping for glasses but noticed a range that were in the style that I had been looking for for a while. I have been wearing glasses for 30 years and have visited many opticians over the years. I have worn glasses for many years and this was the best optician I have visited. I had a great experience using this opticians. 98% of varifocal glasses users adapt to their new glasses easily. Vision Express have a wide choice of lens types and lens upgrades, including varifocals and thin and light lenses, plus a range of accessories for glasses. Find Vision Express Opticians - Tavistock in Tavistock, PL19. Very bad service from Vision Express. The second pair were then sent to me and these are still faulty. My wife first visited the Warwick branch and ordered a new pair of glasses. There is always great service at this store. I took photos as evidence. Only downside is VisionExpress no longer stock some of the higher end brands. The staff are great and always friendly. Many spectacle wearers aren't aware how precisely varifocal glasses can be customised to meet their particular needs. There are 220 customers that Vision Express, rating them as good. They offer full eye exams, selection of frames and lens made on site! As opticians this was a good visit but to have a ramp available but not in use is a bit pointless, Completely wrong prescription lenses. It seems like there is no value in this as a standalone service. Varifocal lenses, as the name suggests, are lenses that have a range of different prescriptions over the lens surface. Do you agree with Vision Express’s 4-star rating? Varifocals come with 1.5 index standard thickness lenses. Roll forward two weeks and I phoned up to see if they are ready for collection. Check out what 57,586 people have written so far, and share your own experience. Vision Express just open recently here in Mountain Home. I was seen quickly and efficiently and already have my new glasses. My experience at Vision Express was simply lovely from start to finish. | Read 21-40 Reviews out of 56,065 The waiting time was not long at all and my assistant was very patient and kind with me! Varifocals are optical superstars: they offer near vision, distance vision and clear vision in the intermediate zone in just a single lens – and all without any perceptible transition. Do you agree with Vision Express’s star rating? Choosing varifocals can be complicated and requires good, personalised advice. I went to the one at 181-183 Oxford St East. Make sure to find out what their policy is if you don't get on with the varifocals too, ie will they do you a reading and distance pair and if so will they charge? I move from optician to optician, hoping to find the perfect one. I went into the store in Banbury to find out about reading glasses. The employee's were lovely. The product, service and staff are all 10 out of 10, thankyou. Dr. Piper is the O.D. Check out what 5,353 people have written so far, and share your own experience. As professional as ever. Amazing opticians. £500+ on Oakley frames and expensive (not ziess but next best from Vision Express) lenses Fine for driving and reading when I can get everything in the right place. The only problem I had was the 2nd pair arriving as bi focal rather than varifocal, but they quickly re glazed them and the fit (and vision) is as good as the first pair.Maybe a bit expensive, but my eyes are worth every penny. The staff made me feel welcome when I went in and the eye test was thorough and explained through out what she was doing. I would have no hesitation in recommending them. I highly recommend this store. | Read 901-920 Reviews out of 33,675 The only thing I had trouble with was they wasn't a wide selection of frames to choose from. All very helpful despite the Covid conditions ... my thanks to everyone for a brilliant visit and very helpful assistants in choosing my new specs. She was informed they would be two weeks. later I am still waiting for one of my pairs of specs - my main frames. The process of buying new glasses after the operations was made clear and trouble free by … Lesson learnt.Something we have both just realised, neither of us were measured for our new glasses despite the fact that this was the first visit in both cases. As they combine two prescriptions in one lens, you do not have to carry two different pairs of glasses. I would absolutely recommend this store. Prices from £50 All the Ashbourne team are friendly and efficeint and harder under covid. I may get quotes from both them & Vision Express & weigh up the options when I know how big the differential is! The staff are extremely friendly, very knowledgeable, give great advice regarding products, results and any other questions the customer may have.All in all a very pleasant experience with excellent results. The eye test and service provided were excellent. Bespoke (latest generation) varifocals Expect to pay: £160 to £500. Was very worried about going but when I got there I was made at ease straight away very friendly environment. I explained that in the past all my frames were too wide for my face and he stated that frames came in different width size which is never explained by some other dubious opticians. Excellent service received- first time visit - was in and out in no time with my prescription.. However, five weeks (!) Check out what 57,578 people have written so far, and share your own experience. They can cost significantly more, but are likely to offer only marginal visual benefit to many people. Very good and thorough eye test. I felt comfortable and purchased what I would consider the best fitting frames I have ever owned. Finally she phoned and was told they had just been delivered that morning...this was after SEVEN WEEKS!We were told that the lab had just been moved and that this was the reason behind the delay and delivery times were back to normal, foolishly we decided to give them a second chance. Examples: Boots Varilux Physio, Specsavers Tailor-made, Vision Express Performance. Nothing is too much bother. Varifocals combine two prescriptions which correct sight at all distances, giving you natural vision in one pair of glasses - whether you’re focusing on objects which are close-up, in the middle distance or far away. research. Been going there for years. Called "Advanced" varifocals at Vision Express. The vision is extremely poor and after a week I have had to stop wearing them. Will be going back to spec savers. Recieved my new specs within 2 weeks, so very pleased. Great staff, great servicehighly recommend. My girlfriend works at a franchised Specsavers, and is always telling me how many customers they get from the local Vision Express and Boots in the city centre because of bad service. ... expensive designer glasses these were sent to me in a vision express box also not correct as I cannot read out of my varifocals have never had this problem before so the only plus I … I was informed that they would speak to the branch, then the lab and call me back. Frames range from £39-£260 (2 for 1 over £59) Includes Anti Reflection. I was a bit sceptical about the glass is being sent by courier but they’ve arrived today and I can see the television clearly for the first time in weeks. Vision Express Reviews 54,399 • Excellent . I was very happy with the service. Rated 5 stars out of 5. by Harrison Hale - Posted on 04 November 2020. Great store and location and the team are friendly and remember you. Check out what 5,473 people have written so far, and share your own experience. Search for local Dispensing Opticians near you on Yell. We surveyed almost 4,500 Which? The more advanced a lens the less soft focus it will have, meaning it better replicates natural vision. Eye drops advertised for next day delivery take nearly a month to arrive. Varifocals are the best solution when more than one prescription is needed to correct your vision. I was treated very well at my eye test, it was a very clean and well stocked shop, with very helpful staff. When I found something I liked I asked the Assistant manager, Steve, who could not have been more helpful. The staff here are wonderful, it was my first experience with buying glasses and they were very informative and helpful. Thanks,Amie. I booked a week before my appointment with Vision Express. Independent reviews and ratings of high street opticians, based on expert Which? Lens Thickness Options. Find out more at your local Vision Express store or online here ️ https://bit.ly/2uizNFX Do you agree with Vision Express's TrustScore? Mmmm. "No but they will be in any day". Each time she phoned she was told they were expected in any day. Everything is always explained clearly and nothing is too much trouble. Vision Express has collected 375 reviews with an average score of 3.45. When I entered the store I was allowed to wander around without any pressure of the hard sell. I have attended Vision Express before and after cataract surgery on both eyes. [Edit: Turns out you can measure it yourself if you have a friend and a ruler]. Helpful and professional staff with great communication skills, cutting edge technology and pleasant surroundings.My visit to them was prompted by a free eye test and a voucher promotion received in the post. Great customer service and great sight tests branch was clean and tidy would recommend as staff are really helpful and care about the customer/s and deal with any issues that you have promptly. Everyone at my local Vision Express were very polite and helpful and kept to the covid 19 guidelines. They have helped me with all aspects of my purchases, answered queries, got me discounts where applicable (contact lenses had jumped up in price) and I always recommend people to them. Vision Express provides excellent service. Read 290 customer reviews of the Vision Express - www.visionexpress.com & compare with other Online Opticians at Review Centre Safe and sanitised. Super friendly safe service in the midst of COVID, Awesome service, very professional, great equipment.However, you can't use them to just provide an eye test if you intend to buy glasses elsewhere.They will happily charge you £50 for an eye test but will leave out the pupillary distance. © 2021 Trustpilot, Inc. All rights reserved. Well done and thank you!!! Check out what 56,065 people have written so far, and share your own experience. Bespoke varifocals are configured using your specific measurements. My only concern would be using Hermes as your courier for the glasses. I received my glasses within the hour and my sunglasses could have been up to 10 days but came back within 4 days. Vision Express have an offer on whereby they'll replace varifocals within 90 days if you don't get on with them. Very helpful assistance in choosing new glasses. Not wanting a repeat performance of my wife's experience I called the Customer Care line to get a delivery date. The brain and the eye can learn to adapt to varifocal glasses, ... based on 32 Facebook Reviews. I have emailed Vision Express on … Both were professional and informative. Generally good, don't get an eye test from them if you want to buy glasses elsewhere. One plus out of all this I managed to save £50.00 on the same spec of glasses (Transition lenses, anti glare, anti scratch etc) with more expensive frames. The parcel arrived crushed and misshapen. Get contact details, videos, photos, opening times and map directions. I dare say there's a premium price to cover that though. Mine have always been spot on for Vision Express. Never again. Compare Boots, Specsavers and Vision Express with other high street opticians to find which offers the best value, price and staff skill. Do you agree with Vision Express’s 4-star rating? This was in the Newcastle store and I had the same optometrist William Moore Who was looked after my care For around about 15 to 20 years. I received a thorough eye examination from an excellent optician. Read Guest's review of the Vision Express - www.visionexpress.com, 124 of 289 Vision Express - www.visionexpress.com reviews, & compare with other Online Opticians at Review Centre Buy contact lenses, sunglasses, glasses and designer frames at Vision Express. Have a look around with your prescription, your local Opticians, places like Tesco, Specsavers etc. Excellent, as a family we wouldn't go anywhere else. Browse and shop our widest range of top brands online now. Fortunately the glasses were fine, but this would be a concern for future purchase. No waiting as I was seen straight away and was in and out within 30 minutes. I know people who have has trouble with varifocals because they are not fitted correctly. Two prescriptions vision express varifocals reviews one lens, you do n't get an eye test which covid. Waiting time was not long at all and my sunglasses could have been more helpful get excellent! 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