If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. Keep in touch with loved ones overseas when you’re in Australia with International Talk, SMS and MMS. Optus Conferencing lets you communicate in real-time with any number of people at once, making your group communications highly efficient and engaging. Solved: My optus plan is $125 each month, which including unlimited international call to zone 1 coutries which can be used within Aus. Optus makes no guarantee regarding the quality and availability of coverage or any roaming services. Solved! Told me to attend other store for replacement. How do i contact your company. Optus took some time to catch on to the value of international call time and tying them into an overall plan that included data and local calls, but it’s there now. It will be interesting to see if it can offer more plans with international credit in the future. You can always get a SIM from local carrier overseas and use your iPhone. Optus customer service phone number. Travel more, worry less. ‎04-03-2019 04:25 PM. It's not the holy grail of international roaming, but if you want to be able to use your phone freely overseas it is an option. I don't currently have the Optus sim card, and i am oversea. Adding an Optus Travel Pack to your account is easy: just visit the Optus website, use the My Optus app or dial +61 2 8082 5678 if you’re already overseas (a free call from an Optus mobile). Forward or Divert Calls from your Optus wireless mobile to an International Number If you have wireless mobile service from Optus and travel outside Australia for business on a regular basis, we can provide an international call forwarding solution that will ensure that you never miss those important calls while you're outside Australia. I can no longer find said sim. Can you tell me how to contact with you guys? MMS) to 35 selected destinations + 2GB Roaming Data for use in selected destinations ; Includes Optus Sport subscription (data charges apply) Share your data across all eligible plans on one account Rates may change fairly frequently due to international exchange rates and what we are charged by overseas providers. Personalise your customer journey with a new range of digital technology services that will redefine your business. I’m having the exact same problem in the same position and it’s so ridiculous. I believe you have reached out to us via Social Media and so we have responded there to chat further. This. Need to contact optus from overseas Hi there I am here overseas trying to contact optus the 24/7 live chat doesn’t work here and no email id to send an email to them and calling cannot be done as my phone is deactivated, please give some solution guys .Thanks ‎13-02 … Do you have an Optus mobile? @montuvg @Optus Hi Team, I have raised a case in morning more than 6hours ago and no action has been taken. Planning an overseas trip? For more information on the plans check out the Optus website . Every new deal will add 14 days to the expiry date, so buying two will give you 20GB of data to use over 28 days, and so on and so forth. Below this text, we have included a copy of our International Call Rates for services that operate on the Optus Network. The deal give consumers 80GB data for $40, unlimited talk and text, unlimited international calls to 35 selected countries, and 4GB roaming data. Rates may change fairly frequently due to international exchange rates and what we are charged by overseas providers. Learn more about roaming with Optus. Re: No way to contact optus from overseas. Explore Optus International Call Rates. Check your mobile network coverage or how to use roaming when travelling overseas. Welcome to the Optus Prepaid Recharge Service. For services I have not used since November. If you have a Silent Number you will need to use the below prefix when calling internationally. Solved: Go to Solution. Optus took some time to catch on to the value of international call time and tying them into an overall plan that included data and local calls, but they’ve got there now. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Optus International Credit 1/ They get angry if you ask them, politely, to repeat themselves For Optus customers on a plan, roaming should … About Us. To do so, I took my Optus sim out of my handset and put it in my wallet. How to contact optus from overseas..? Wait a bit and try contact Live Chat again. Call them at least 2 weeks before your departure to be on safe side. I was over charged for my last bill and my services are disconnected and have no option to contact the customer service and my optus app is also not working, any suggestions in how to contact the optus team ‎30-04-2020 02:09 PM. And the fact you’re reading this page suggests you’ve already thought about one more really important thing: how to use your phone or … Optus international call offers are pretty generous today. Can you tell me how to contact with you guys? Before you head overseas, ensure you have global roaming enabled on your device, then add on a Travel Pack, which you can do either online via your Optus account, through the Optus App (available in the Apple App store or for Android devices via the Google Play store), or by calling Optus from within Australia (1300 300 937). In the meantime to set-up new services please contact reservations@optus.com.au or phone 1300 132 004 Transform the way you service customers. The usual Optus customer service phone number is 133 937. How to contact optus from overseas..? What number can I call to speak to Optus customer service? Optus 5G in selected areas with 5G devices ex. Call Optus to get it unlocked for free as you are already on a contract with them. If you have a Silent Number you will need to use the below prefix when calling internationally. Re: How do I contact optus from overseas? It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. Most of the post-paid plans, called My Plan Plus, have 150 or 300 minutes of international calls included per month. Can you explain why I am still receiving bills when I have twice received final payout charges which have been paid and informed that my account was closed? Please select from one of the choices below. Not able to use optus phone services. I am overseas and I have received a bill from Optus for a new internet account that I have not set up. Re: How do I contact optus from overseas? Roaming charges will be deducted from your MyCredit/Credit balance. Here on Yes Crowd, there are a few ways to contact Optus from overseas morning! Promotion on their $ 50 12-month sim prior to leaving Australia 133 937, download it, itineraries plan. App response is someone will contact you as we raised a case but luck... Will need to use the below prefix when calling internationally is not something that we optus overseas contact. 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