Please try again later. 14:44. Power cycle all C by GE light bulbs by turning them off at the power source for 20 seconds; Wait 60 seconds for the bulbs to reconnect ; Check to confirm this worked by giving a voice command or by controlling your lights in the Google Home app; Solution #3: If Solutions #1 and #2 do not work, you may need to do a hard reset of your C by GE lights. Repeat 5 times back to back. I'm in advanced settings/wireless signal. STE 200 Alpharetta, GA 30005 14:33. Tap” + ” button to add a Smart Bulb, select“ Add a Device”, and choose Smart Bulb icon according to your model number. Note: This article applies to C by GE bulbs and plugs only. App. Devices & Integrations. To start turn off physical wall switch, make sure wall switch is in off position. Note: These instructions do not apply to Element Touch bulbs, which have a button on the side of the bulb. Before you begin, make sure the smart bulb is compatible with Alexa. ‎19-07-2019 Turn light switch off for 1 second. How do I reset the Smart LED Multicolor Light Strip? Learn more, Have I helped? A quick look at the bulb and how to connect with a device. Then turn off Wi-fi on the mesh (or just switch the mesh off) and connect your smart home device to the 2.4ghz band on your old router. ‎19-07-2019 Re: Smart bulb won't work with Hub other posts with similar problems (not with your specific device) have turned off smart setup which should be done anyway then split the networks then turn 5ghz. My guide on how to create Alexa smart home groups explains how you go about this. N… see more Hi Robert, this wifi smart bulb only support 2.4GHz WiFi, the bt home hub 4 support both 5.0GHz and 2.4GHz,pls choose the 2.4Ghz.and follow the steps :AP mode: 1. - edited on Then install the bulb according to the manufacturer's directions and give it a name. Step 4: Tap the “Add Device” button or “+” on the top right. What’s the Wireless Range for light bulb? Warm White. Next, screw the smart light into a light fixture, and flip the light switch to turn the fixture on. The A19 Smart Bulb produces a maximum of 800 lumens (60W incandescent equivalent), The PAR38 Smart Bulb produces a maximum of 1,500 lumens (120W incandescent equivalent). 11/21/2018. ... White bulbs are just that, a white light that can be adjusted, dimmed & turned on and off. Why isn't it working? your hub is actually both 2.4GHz and 5Ghz, but it combines them together. The big give away is if it supports Alexa, Google, and IFTTT. Open the Alexa app on your iPhone or Android and tap the menu icon at the top-left. Fix unresponsive lights. Please edit the settings for the 2.4G and change the name of the 2.4G network to something different from the 5G network. Smart; General Purpose; ... Why can’t my Smart Wi-Fi device connect to the Wi-Fi network? I gave it the serial numbers, the barcode and the router password. Both the A19 Smart Bulb and the PAR38 Smart Bulb produce a netural, white light at 3,500K color temperature. ... Troubleshooting Unable to Connect Direct Connect Lights to my Home Wi-Fi Network ; Smart Strips. All current Virgin Media hubs can transmit both 2.4GHz and 5GHz. Why is this? Wired Switches. There was no complaint about other devices not working. 15:57. - edited JDRoberts. Shop with EarthLED to learn the difference! To resolve this and check if 5GHz is enabled, log into your router (192.168.1.254), and go to the wifi section, and give the 2.4GHz and 5GHz networks different ssid/passwords. Schedule a Callback Tap the words "Add Device." Tap "Light." Step 1: Screw your Globe Suite™ Smart Bulb into a socket.. Some ISP's output both and you may have to go into the router settings and split out 2.4 and 5ghz so they are both selectable. Your smartphone must be connected to a 2.4Ghz Wi-Fi frequency during the device set up. My smart products won't connect. This helps support the channel and allows me to continue to make videos like this. Video demonstration: Add Smart Bulb into your cloud account. If it’s not flashing, please tap “My Smart Bulb Didn’t … I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. How do I reset the Sengled Smart Plug? 14:31. Alexa will find some smart bulbs automatically, greatly simplifying the setup process. Hi, There is a chance that your WiFi router is set to the 5ghz frequency if this is the case you will need to follow the instructions on your router to review and possibly change it. This is the answer I got from the supplier: QThe light will not link to our wi-fi it states that it should be 2.4 ghz? ***Want to help me keep the channel going?Buy me a cup of coffee: https://ko-fi.com/buygadgetinspectoracoffeeLet's go completely INDEPENDENT. a. Tap”+” button to add a Smart Bulb, select“ Add a Device”, and choose Smart Bulb icon according to your model number. Then you should be able to link the lamp with your wifi 6. download the Amazon/ Alexa app. Schedule a Callback December 27, 2018, 7:07pm #6. The OP's device should see the 2.4GHz signal right away, if it's in range. 1. connect your bulb to the fitting 2. download the efamily cloud app on your phone 3.switch on the light 4 times, on and off until it flashes 4. ‎19-07-2019 On the 6 th time you will turn the light switch on and leave it on for mesh connection. drsquatch.com. ‎19-07-2019 Geeni bulb cannot connect to Wi-Fi network. Wi-Fi-enabled Wyze bulbs cost just $8 each, making these white light LEDs an excellent value. Do not turn the bulbs on again until instructed in your app. 1. In that case there wouldn't be a WiFi band problem. For the dysfunctioning bulb, I did delete the profile within the smart life app once before. To install a smart light, start by plugging the hub that came with the light into your WiFi router. 14:30, on Then you should be able to link the lamp with your wifi 6. download the Amazon/ Alexa app. Wire-Free Devices. Turn off the main power, or unplug the lamp that your smart bulb is plugged into. HD Light. It won t accept my password. lordneeko July 15, 2019, 9:18pm Printed on its base label. Usually, this means screwing the smart light bulb into a working outlet. The setup menu is reasonably easy to follow. ‎19-07-2019 That instantly confirms it should work with Smart life. Once that is done try connecting the bulb to that network. 14:31. General Purpose LED. Once that’s all done, turn off the old router, and turn the mesh Wi-fi back on – your smart home device (which now recognises the SSID and password of the mesh) should now connect directly to the 2.4ghz channel with no problems I removed the other bulbs so it's the only bulb. 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