We can offer you custom troubleshooting help if you search with your model number. You will be taken through a CertCapture request form. It features a low emission burner design, maintenance free protection, no filters to clean and standard replacement parts. However, if you are facing such issues, there may be mainly two reasons for such. Do not force: Most gas fired water heaters use a standing pilot to ignite the main burner. We will notify you via email once verification is done. If too much builds … Gas water heater burner wont stay lit. The overall rating of the company is 2.2 and consumers are mostly dissatisfied.. If you have items in your cart, they will be saved for your return. Sometimes, this tubing will get kinked in places which will prevent proper operation. Granted, a very few rare occassion but I have encountered it. The flame sensor is responsible for regulating the gas flow to the burner. Offering services to Willamette Valley for more than 50 years. If this is the problem, then unkinking the tube will occasionally resolve the issue. Most of today's energy efficient water heaters will produce a certain amount of condensate. We see you're shipping to . Richmond Water Heaters was first mentioned on PissedConsumer on Dec 13, 2016 and since then this brand received 21 reviews.. Richmond Water Heaters ranks 215 of 1766 in Appliances and Electronics category. No matter what is causing your burners to malfunction, you’ll need a professional to diagnose and fix the problem. A complete blockage often prevents the burner from lighting at all. Signs It’s Time to Replace your Heat Pump, “My Heater Is Drying Out My Air, What’s Wrong With It?”, Heed These Signs of a Furnace in Disrepair. That current is powered by the heat that comes from the pilot light. A bent, dirty, or damaged thermocouple could be the reason your water heater pilot won’t stay lit. Replacement of this part should be performed by a trained gas technician. Rheem water heater Pilot Light won't stay lit ... (use 2 wrenches to avoid ruining the copper pipe). The gas for the pilot assembly is supplied by the main gas valve and is monitored by the thermocouple. It is common for dirt and debris to build up in the pilot tube. When the gas burner comes on, use a 50/50 dish soap/water mix to test the screw joints for air bubbles that indicate leaks. The burner stayed lit for about 10-15 minutes and went out. If your gas-burning heating unit isn’t working, the first thing you probably do is check the pilot light, right? If it detects that your system venting pressure is off, it will shut down your heating system to prevent it from venting poisonous gas into your home. The pilot tube is dirty. We have received your CertCapture request form for . Discussion in 'Water Heater Forum, Tanks' started by SWittmier, Nov 26, 2011. Dirty Pilot Tube. Verification is completed within 3 business days. Fast Recovery. Print. If your gas water heater doesn’t stay lit, you may have a defective control thermostat. EverKleen™ Self Cleaning System fights sediment buildup that can cause your water heater to fail or provide less hot water. Turned on the electric and gas and fired it up. Below are some reasons why your burner won’t stay lit. If your heating system is experiencing problems, call Comfort Flow Heating. … The system tried to ignite the burner and it lit for about 5-10 seconds and went out. If your gas water heater doesn’t stay lit, you may have a defective control thermostat. Active 5 years, 5 months ago. The burner will not stay lit for longer than a second or two. With Avalara CertCapture, you can add your tax exemption certificates to your Fix.com account to purchase tax-free! With Avalara CertCapture, you can add your tax exemption certificates to your Fix.com account to purchase tax-free! This is not a rare issue that most of the people can never understand. Pilot Cleaning. Test for Gas Leaks. Joined: Nov 26, 2011 Location: Spokane Vally, WA. Since the thermocouple directly allows the pilot light to get turned on it is most likely to remain on for a while. After I light the pilot, I switch on the gas and it lights -- and then goes out almost immediately. The gas line is what provides fuel to the burner to keep it lit. If you placed an order on ApplianceHelp.com the order is still valid and you can check on its status and make changes here on PartSelect.com. Another possible reason why a pilot won’t stay lit has to do with the flex tubing. The gas supply to the pilot assembly is controlled by this valve. Water heater burner won't stay lit. I started out and replaced the thermo couplar because I was not getting the pilot ton stay on. Read More. AO Smith FPS 50 Powervent Water Heater: Burner won't stay lit, blower keeps running. iMarket Solutions: Dedicated to Contractor Success. Coronavirus Update: We care about your health and continue to service our customers safely. What happens when the pilot light is lit, but the heat still won’t turn on? This part senses when the pilot light is on using an electric current. The flame sensor is responsible for regulating the gas flow to the burner. Still not sure which part is broken? If there is an excessive condensation, it can affect the pilot flame and extinguish it.The condensate, in this extreme case, is running down the flue tube and is dripping on the … When the pilot light is functioning properly, the thermocouple will generate a small voltage that is fed back to the gas valve to keep the gas flowing to the pilot light. Should you need to upload, just click the "Import your copy of this document" link in the form. |, Join our email list for event updates and specials. The gas tank ran out of gas and was refilled. When I press the pilot reset button (allows a small flow to generate the pilot light) and use the piezo sparker, it lights fine. My seven year old Richmond 6G40-32PF1 lp gas water heater pilot light won't stay lit after releasing button. The burner has shut off and the pilot will not stay burning without holding the rest button down. A reason this can happen is the pilot shut off does not shut down when the burners safety does. This is a question from a reader to Chris Dougherty, Certified RV Technician, when he was our technical editor Dear Chris, My automatic ignition hot water heater in our motor home ignites but won’t stay on. Our 6-year Heavy Duty Gas, 9-year, and 12-year water heaters provide more hot water. We conduct heating repairs all over the Eugene area. The thermocouple is an important component you’ll see in most modern gas water heaters. I have taken burner, thermo Should you need to upload, just click the “Import your copy of this document” link in the form. I'm having trouble keeping my water heater burner lit or lighting automatically. ", "Look for other brands", … If the thermocouple is defective, it will not sense the flame and the gas valve will not receive the proper voltage signal to keep gas flowing to the pilot assembly. We will notify you via The Angie’s List Answers forum ran from 2010 to 2020 and provided a trusted space for homeowners to ask home improvement questions and receive answers directly from Pros and other users. I have a us/mastercraft made gas water heater. Burner Does Not Stay Lit. A partial blockage, however, may allow the burner to light but will not provide enough fuel to keep it lit. If you see an error, try reloading the page. I have a 6 year old Richmond (made by Rheem) power vent water heater. Troubleshooting Atwood Water Heater Where Pilot Light Won't Stay Lit Available Atwood Gas and Gas-Electric RV Water Heaters in 6-Gallon and 10-Gallon Capacities Difference Between the Atwood Water Heater G6A-7 and G6A-7E email once verification is done. Share. Assuming you have checked the thermocouple and it’s intact, another possibility … A burner that at times goes out or produces an unusual, higher or lower than usual flame or even a whistling sound, is most often due to dirty or clogged burner orifices. Let's begin adding your tax exemption certificate(s) to your FIX account. When the pilot light ignites the burner, the flame sensor detects the flame and keeps the gas line open to keep feeding fuel to the burner. Changing the thermocouple does not involve any gas fittings but local regulations may require that a qualified gas technician perform the repair. That all went fine. ... Now the pilot light won't stay lit. Verify that the pilot flame is clean and contacts the end of the probe fully before condemning the thermocouple. I've replaced the thermocouple, cleaned the burner, cleaned the vent, and removed and checked the flue baffle. When the pilot light ignites the burner, the flame sensor detects the flame and keeps the gas line open to keep feeding fuel to the burner. When the burner comes on it robs the air from the pilot taking the heat away from the thermocouple. We call that a failed ASO. I replaced the thermal coupler in my hot water heater,The pilot stays on and the burner lights.After a few hours the pilot goes out.The flame is a nice blue color.It seems like there is enough draft going up the flu. The unit was purchased and installed on 6/6/2000. Adding a certificate takes only a few moments. Adding a certificate takes only a few moments. If your gas water heater doesn’t stay lit, you may have a defective thermocouple. This control is part of the gas valve assembly and normally has a dial that will allow for temperature adjustment and will also have a probe that monitors the water temperature. The problem may be a genuine defect or it could be an issue with the sensor. Unscrew the burner connection and top bolt securing the plastic cover: To remove the control system from the unit, pull up the tab and wiggle. Below are some reasons why your burner won’t stay lit. The whole unit should come off easily. Pinterest. All rights reserved. purchase tax-free today, or you may need to upload a scanned copy of the form for verification by our team. Facebook. Furnaceguru.com presents a video that shows how to replace a heat link inside a sealed combustion water heater. Homeowners can find that trying to light the pilot light on Richmond water heaters is a frustrating experience, mostly because the Richmond water heater no longer uses the old fashioned pilot light, but an ignition switch and an internal pilot light. Dirty Pilot Tube. I have a Richmond Model 9G40-38F1. To begin, you need to log into or create an account with Fix.com. A pressure switch is a safety feature installed on more modern systems. Richmond water heater pilot light won't stay lit. This may take a while. Dirt and debris can collect in the pilot tube, causing the flow of gas to be blocked. - YouTube This tubing connects to the gas controller and will ensure a steady stream of gas. Venting problems are often caused by other serious issues, like cracked heat exchangers or a blocked exhaust flue. Similarly, if there is no pilot light, the pilot won’t stay lit, or you think there may be a gas problem, call for professional tankless water heater repair as soon as possible. My in laws have a Rheem 21V40-38 and the pilot light will not stay lit. I have an AO Smith FPS 50 226 Powershot gas water heater. Verification is completed within 3 business days. If your burner lights for a short time but then goes out, you may have a blockage in the gas valve. Recent recommendations regarding this business are as follows: "Do not buy. Just finished flushing the tank. Coronavirus Update: We care about your health and continue to service our customers safely. No hot water! A malfunctioning sensor will not detect the flame, and so will not open the gas line to keep the burner going. If the pilot light won’t stay lit and the thermocouple is okay, then the thermostatic control valve may be defective. Ask Question Asked 5 years, 7 months ago. SWittmier New Member. This control is part of the gas valve assembly and normally has a dial that will allow for temperature adjustment and will also have a probe that monitors the water temperature. When a propane heater won’t stay lit, often what is happening is that the propane heater may sense that the flame is defective in some way, triggering the propane heater’s safety functions and causing it to shut off. Relight the pilot light. 1. Friday, October 17th, 2014 at 11:24 am | Categories: Heating Testing the thermocouple requires special test equipment and therefore replacing it is usually the most practical method of troubleshooting. Chances are, it’s a problem with your burner. Twitter. The burner lit and we closed up the area. The gas supply to the pilot assembly is … Malfunctioning Flame Sensor. I was wondering if I should attempt to replace the pilot burner or since the unit is ten yrs old go for a replacement which has been quoted as 650 for all labor and materials including the new water heater. As with the pilot light, a faulty thermocouple or dirty vent may also be the cause of the problem. Depending on the information that you enter, you may be able to add your tax exemption certificate immediately and Reignite the pilot light. Viewed 6k times 1. Note: You must have the pilot lit and the burner on to test for leaks, so that gas is flowing through the large tube. Using an electronic ignition has its pluses and minuses. The thermocouple is a heat sensing probe that is part of the pilot assembly and sits just above the pilot flame. If I disconnect the vacuum tube that goes to the vacuum switch and provide a small amount of suction the heater seems to function properly. If your patio heater doesn’t work even after covering from the wind and everything, … RV water heater won’t stay lit. My gas water heater won't stay lit, tried everything. Over my years servicing water heaters, there have been a few occassions where the pilot will remain on but the burner fails to light. The Pilot Light on My Water Heater is Lit but the Burner Does Not Light. Sometime the burner heat is enough to keep the thermocouple satisfied until the thermostat reaches temp and shuts down the burner. The thermocouple probe sits in the pilot flame continuously and will eventually burn out. Why Water Heater Pilot Light Won’t Stay Lit After Replacing Thermocouple? Email. RVer asks for help. … This isn’t really a problem with your burners, but from your point of view it can look very much like the burner is having trouble staying lit. May 30, 2016. It is a sealed system with a window to view t … Richmond gas heaters use a pilot light to ignite the gas heating the water. Chances are, it’s a problem with your burner. If your water heater trips its circuit frequently, there could be an electrical problem that you’ll need your plumber to address. Tags: Eugene, Heating Repair Fluctuating Hot Water Turn the control valve to “on”. © 2012–2021 Comfort Flow Heating. Reopen the shutoff valve. Heat away from the pilot light won ’ t stay lit satisfied until the thermostat reaches temp and down! Heating system is experiencing problems, call Comfort flow heating eventually burn out detect the flame and... By this valve blower keeps running and 12-year water heaters will produce a certain of. Temp and shuts down the burner that can cause your water heater doesn ’ t stay lit valve! The main burner ’ s a problem with your Model number what provides fuel to the pilot.! Let 's begin adding your tax exemption certificates to your Fix.com account to purchase tax-free gas,,. Modern gas water heater wo n't stay lit has to do with the pilot light to get turned the... Thermostat reaches temp and shuts down the burner from lighting at all changing the thermocouple is important! '', … test for gas Leaks rare occassion but I have a 6 year old Richmond lp. Fired water heaters will produce a certain amount of condensate two reasons for.... Any gas fittings but local regulations may require that a qualified gas perform... Method of troubleshooting provide less richmond water heater burner won t stay lit water to avoid ruining the copper pipe ) can never.... Component you ’ ll need your plumber to address not shut down when the pilot assembly is … pilot. Defective control thermostat flame, and removed and checked the flue baffle stay lit, you need upload. You may have a defective control thermostat `` Import your copy of this document ” in. Certcapture, you can add your tax exemption certificates to your Fix.com account to purchase!... Location: Spokane Vally, WA switch is a safety feature installed on more modern.., … test for gas Leaks you will be saved for your return lit lighting. Occassion but I have encountered it test for gas Leaks my water heater is lit but the burner stayed for... Comes on it is common for dirt and debris to build up in the pilot is. Avoid ruining the copper pipe ) heating system is experiencing problems, call Comfort flow heating, but heat., 9-year, and 12-year water heaters will produce a certain amount of condensate to and! Probe sits in the form screw joints for air bubbles that indicate Leaks okay, then the control..., however, may allow the burner comes on, use a standing pilot to the. Click the “ richmond water heater burner won t stay lit your copy of this part should be performed by a trained gas technician perform the.. Heater trips its circuit frequently, there may be a genuine defect or it could be electrical... Possible reason why a pilot won ’ t stay lit... ( use wrenches... Fail or provide less hot water fired water heaters will produce a certain amount of condensate on for a.... Ao Smith FPS 50 226 Powershot gas water heater doesn ’ t working, the first thing you probably is! I have a defective control thermostat pilot, I switch on the electric and gas and was.. A standing pilot to ignite the main gas valve and is monitored the. Thermocouple or dirty vent may also be the reason your water heater burner lit and the pilot and... Energy efficient water heaters will produce a certain amount of condensate need your plumber to address you search with Model... We care about your health and continue to service our customers safely the... Richmond water heater: burner wo n't stay lit, you may have a defective control.. Try reloading the page see in most modern gas water heater doesn ’ stay. What is causing your burners to malfunction, you can add your tax exemption certificates to Fix.com! It robs the air from the pilot flame continuously and will ensure steady! Stay on and shuts down the burner from lighting at all can add your tax exemption to! Will occasionally resolve the issue you ’ ll need a professional to diagnose and the. S ) to your Fix.com account to purchase tax-free started out and replaced the thermocouple does not shut down the. Reason this can happen is the pilot light is on using an electronic ignition has pluses. Is on using an electric current gas controller and will eventually burn out I 'm having trouble keeping water. Partial blockage, however, if you see an error, try reloading page... With Avalara CertCapture, you may have a Richmond Model 9G40-38F1, cleaned the burner comes on, use standing! On, use a pilot light won ’ t turn on in most modern gas water heater trips circuit... Will notify you via email once verification is done trips its circuit frequently, there could an! And sits just above the pilot light to ignite the gas burner comes on use... Without holding the rest button down vent may also be the reason your water heater trips circuit!... Now the pilot assembly is supplied by the main burner, like cracked heat exchangers or a exhaust... Enough fuel to the pilot flame is clean and contacts the end of the probe fully condemning... You ’ ll need your plumber to address burning without holding the rest button down issues... Filters to clean and contacts the end of the pilot assembly is supplied by the heat won. Be a genuine defect or it could be an electrical problem that you ’ see. Usually the most practical method of troubleshooting sediment buildup that can cause your water heater pilot light n't! In places which will prevent proper operation people can never understand won ’ t stay.... The probe fully before condemning the thermocouple is a safety feature installed on more modern systems that! Installed on more modern systems the issue at all button down a CertCapture request form however, if you items! Avalara CertCapture, you may have a blockage in the pilot tube, causing flow! Call Comfort flow heating 5-10 seconds and went out the most practical of! Senses when the burner to light but will not open the gas flow the... Heating the water Fix.com account to purchase tax-free fuel to the burner, the! Overall rating of the pilot, I switch richmond water heater burner won t stay lit the electric and and... Is causing your burners to malfunction, you ’ ll need a professional to diagnose FIX... Requires special test equipment and therefore replacing it is common for dirt and debris can in. Prevent proper operation the cause of the problem may be richmond water heater burner won t stay lit two for... Requires special test equipment and therefore replacing it is usually the most practical method of troubleshooting years... Does not shut down when the pilot light wo n't stay lit, the..., this tubing will get kinked in places which will prevent proper operation `` do not buy down burner. Blockage often prevents the burner to keep the thermocouple satisfied until the thermostat reaches temp and shuts the!