spilt my comcast wifi into 2 different 2.4 and 5GHz to assure i am connecting to the right one. The direction in the app and manual do not match and neither one works Thanks again! spilt my comcast wifi into 2 different 2.4 and 5GHz to assure i … This screen shows after the washer/dryer connect through the phone; however, the screen freezes and it just says “please wait” and eventually shows the “connect product” error. Go to Settings > Connections > WiFi > Advanced > Toggle on Auto-Connect to Xfinity WiFi. If you see a countdown display on the appliance, it is in the wrong mode. Is this a different FIX for dryers? 2 • What are the main Washer functions provided by LG HomeChat? Select top load washer Using the ThinQ app, mine gets to 40 percent and then times out. Is there new firmware for the dryrer? Your home WiFi must be 2.4GHZ. I cannot determine if the firmware is downloading or not. The faulty motor of the LG direct drive washing machine. If you have difficulty with the set-up process when connecting your washer to your WiFi: Washer Does Not Support the Connect Module. I hope this helps you connect yours. Have tried every solution discussed to no-avail. If you are having trouble connecting, first check to see if your appliance is in the correct mode. I can't make it any farther than that. I hope someone from LG is monitoring this thread and passing this stuff on to the Smart ThinQ development team. I am able to connect to the LG_Smart_Laundry and LG_Smart_Washer (note that I am not asked to enter a password and no numbers are shown on the units’ names) but on step 3 of the ThinQ app set up process, no home WiFi’s are shown on the list (I can see at least 5 networks from. I’m having same issue. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). It looks like you're new here. Smart Washers and Dryers - Set-Up Built-in WiFi. The Smart ThinQ app I'm using was current as of March 26, 2019. Under the heading of "Wi-Fi" we have to click on the WiFi connection to which we are trying to connect. But please be aware that the firmware update took a long time, over 5 mins. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. Go to your settings menu on YOUR MOBILE DEVICE and under WiFi, select the LG washer Wifi network from the list of available networks. Under the name of each available network on the Wi-Fi list, the status of the network is shown. How to Fix LG V20 Problem: Wi-Fi Won’t Connect Inability to connect to Wi-Fi connection on LG V20 is a problem that happens to lots of smartphone device and thankfully there are different solutions that you can try to solve this issue and have your Wi-Fi connection work again. Haha, not sure why but not gonna argue with success. A TV that will not connect to Wifi or your wireless network can be an easy fix. Randomly the other day I got Google Home to connect to my LG appliances. 1. From this point delete the washer from the app I had the same issue the last few days, but I just resolved it by uninstalling, then re-installing the SmartThinq app on my phone. Smart washers and dryers with Built-In WiFi can be identified by the WiFi icon on the control panel. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. The direction in the app and manual do not match and neither one works Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. One, I still had to initially select it as a front load washer. I know the problem is the phone as other devices connected to the same wifi are working fine. Had to initially select it as a front load washer Using the ThinQ app, mine gets to 40 and. 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